NHL’s Vancouver Canucks implement BPM

The Vancouver Canucks are implementing a unified communication system to boost business process management within it’s Vancouver Arena, GM Place. This three year project will implement Nortel Networks Corp’s VC product suite. This software will allow voice, data and wireless communications to function together to improve the business process throughout the arena. IT World Canada covers the story here. The management is expecting this software to improve internal communications and even beyond that. Concession stands are hoping that the new software will help them to, by monitoring the amount of food in stock at individual stands. Security is also expected to be affected, as they can direct security guards in real time to where they’re needed most.